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Automating and simplifying analog to digital inspection workflows

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Overview

Neotech Solutions has developed Neospect, a highly customizable tool that integrates different stages of the inspection process into a comprehensive cloud-based solution.

Audience

Private and government sectors of various industries that need to focus on secure and reliable workflows to ensure OSHA compliant inspections.

Private and government sectors of various industries that need to focus on secure and reliable workflows to ensure OSHA compliant inspections.

Challenge

Currently most inspections are done on-site by inspectors and recorded on paper forms, which is then manually uploaded to a digital platform for manager approval. In addition to various touch points increasing the margin for error, this process isn't sustainable or secure.

Solution

Neospect was developed as a comprehensive cloud-based solution that prioritizes security, reliability, and customization. Real time updates as well as offline capabilities afford a flexible process while ensuring seamless change in ownership and security.

Neospect was developed as a comprehensive cloud-based solution that prioritizes security, reliability, and customization. Real time updates as well as offline capabilities afford a flexible process while ensuring seamless change in ownership and security.

Process

Research

User Interviews

Secondary Research

Competitor and market analysis was conducted with the goal to understand what digital compliance means and how it could be applied to different use cases. Stakeholder sessions as well as interviews with target users helped me understand how we could fill the information gap.

Competitor and market analysis was conducted with the goal to understand what digital compliance means and how it could be applied to different use cases. Stakeholder sessions as well as interviews with target users helped me understand how we could fill the information gap.

Competitor and market analysis was conducted with the goal to understand what digital compliance means and how it could be applied to different use cases. Stakeholder sessions as well as interviews with target users helped me understand how we could fill the information gap.

Synthesis

User Personas

Customer Journey Maps

Customer Journey Maps

Interviews and research findings informed 3 types of user personas that are the most likely target audiences that would access the website and communicate the value to Neospect to their stakeholders. These personas along with user interviews acted as a great foundation to explore what the journey map of customers using the Neospect tool would look like.

Interviews and research findings informed 3 types of user personas that are the most likely target audiences that would access the website and communicate the value to Neospect to their stakeholders. These personas along with user interviews acted as a great foundation to explore what the journey map of customers using the Neospect tool would look like.

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Visual Concepts

Component Style Tile

Neospect caters to a variety of audiences with technical and non-technical backgrounds. The visuals and site flow needed to be intuitive and clean with clear actions the user could take after each section. An accent color was added to the original color scheme to ensure consistency while providing clear visual hierarchy through the site.

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Brainstorming and Setting Up a Structure

Site Map

User Flow

Neospect caters to a variety of audiences with technical and non-technical backgrounds. The visuals and site flow needed to be intuitive and clean with clear actions the user could take after each section. An accent color was added to the original color scheme to ensure consistency while providing clear visual hierarchy through the site.

Neospect caters to a variety of audiences with technical and non-technical backgrounds. The visuals and site flow needed to be intuitive and clean with clear actions the user could take after each section. An accent color was added to the original color scheme to ensure consistency while providing clear visual hierarchy through the site.

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Neospect-Site-map

Based on findings, the entire team including the client and content strategist brainstormed on what the new site structure should look like. This conceptual site map was created as a result of the brainstorming session.

Bringing It Together

Wireframes

High Fidelity Mockups

The brainstorm and site structure led to wireframes which were approved by the client. The research and visual concepts provided a clear foundation to build wireframes. After 2 iterations, I created high fidelity mockups for client approval.

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Development and Supplemental Materials

Website Delivered

Product Demo Presentation

Product Brochure

Using Webflow, I developed the site and transferred ownership to the client.

In addition to the website, I also designed a product presentation as well as a brochure for future product demo sessions conducted by the client.

More Work

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© Meghana Bowen

© Meghana Bowen

© Meghana Bowen

© Meghana Bowen

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